Privacy Policy

Customer and Partner Privacy Notice

Last modified 08.06.23

The protection of your personal data is important to us. We take confidentiality and security of your personal data seriously and will ensure that your information is processed according to the General Data Protection Regulation (“GDPR”).

Please read this privacy notice carefully if you are a customer or partner of Omny. It provides important information about how we use your personal data and your legal rights under the GDPR:

 

Customer and partner data

In order to provide you with our services, we will need to process personal data about you from time to time. The sections below highlight the different scenarios where we might process your personal data.

 

Onboarding to Omny

When we process personal data as part of our onboarding process, we do so as a Data Processor. Omny solutions provide the customer and partners with secure storage and processing of their data. Customers and Partners have full autonomy to control the processing of personal data and related security. 

Our obligations are regulated by the Data Processing Agreement (DPA).

 

Customer management system (CRM) and operations 

We may use your information in order to provide you with consultancy, management of our service, and in order to notify you of any changes that may affect the services we provide to you. 

For the purposes of CRM, service level and general operations, we will process information that we already have about you, including: name, position, email address and telephone number. 

​​The collection and use of personal data as described above takes place  pursuant to art. 6 (1) (f) of the GDPR and our obligations under our Data Processing Agreement with you.

 

Newsletters and Omny events  

We may use your information in order to send you our newsletters, tell you about our products and services, and invite you to our events. 

For the purposes of newsletters and invitations to Omny events , we will process information that we already have about you, including: name, position, email address and telephone number.

If you no longer wish to receive our newsletters, information about our products or invitation to our conference, you can use the opt-out link provided in the communication. Alternatively, you can also contact us on legal@omnysecurity.com.

The collection and use of personal data as described above takes place pursuant to art. 6 (1) (a) of the GDPR.

 

Analytics

Currently we do not collect any PII to generate insight data. 

 

Customer survey

We may use your personal data in order to survey you for feedback. The information collected will be used to improve our service and processes. 

For the purposes of the customer survey, we will process information that we already have about you, including: name, position, email address.

The collection and use of personal data as described above takes place pursuant to  art. 6 (1) (f) of the GDPR.

 

Sharing your data with Third Parties

In order to provide you with a better user experience, we may share your data with our partners and sub-processors: 

We use the following sub-processors:

Name	Org.no.	Address and country
Cognite AS	918 274 758	Oksenøyveien 10, 1366 Lysaker
Microsoft Corporation	N/A	1 Microsoft WayRedmondWA98052
Google  LLC	N/A	1600 Amphitheatre Parkway Mountain View, CA 94043, USA
Notion Labs, Inc.	N/A	548 Market St 74567, San Francisco, California, 94104, United States
Slack Technologies Ltd.	N/A	One Park Place, 4th floor, Hatch Street Upper, Saint Kevin's, Dublin 2, Ireland
GitLab Inc	N/A	268 Bush Street #350, San Francisco, CA 94104-3503, United States of America
Figma	N/A	San Francisco, Phelan Building, 760 Market St, San Francisco, United States
Functional Software, Inc	N/A	45 Fremont Street, 8th Floor, San Francisco, CA 94105

 

Retention

We only store your personal data for as long as is necessary for the purposes described above. 
Information related to our service will be stored for 3 years after the customer relationship ends. 
Newsletters, marketing and Omny events invitations will be sent out until you opt-out or end your customer relationship with Omny. 

 

Your rights under the GDPR 

You have the right to request additional information from us about how we process your personal information. You may request for us to correct your data if you locate any errors, access all the personal data we have stored about you, and delete your personal data. We will delete your personal data if we no longer have a legal and legitimate processing purpose.

Further, you have the right to restrict our processing, object to our processing and to export personal data elsewhere.

To exercise your rights, please contact us at legal@omnysecurity.com. We will respond to your inquiry as soon as possible, and at the latest within 30 days.

If you wish to exercise your rights, we will require that you confirm your identity by providing additional information, such as a copy of your driving license or passport.

 

Complaint

If you believe that our collection, storage and use of personal data does not comply with our privacy notice or does not comply with privacy law, you may complain to the local data protection authority here: datatilsynet.no.

 

Definitions

"Omny solutions'' means a software system made and implemented by or on behalf of Omny, the core functionality of which is to collect, process, and store data and to make such data available for consumption. The term "Omny solutions'' shall include Omny Industrial Security Graph API and Extractors.

 

"Omny" means Omny AS and all existing subsidiaries.